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Response time: Most questions are answered within 24 hours on business days (Mon–Sat). For urgent issues, email support@qalbit.com with "URGENT" in the subject.
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Getting started
8 articles
Install PocketGST, offline basics, languages, and free vs Pro limits.
Invoices & quotations
9 articles
GST invoices, basic bills, templates, sharing, and edits.
Reports & GST compliance
7 articles
Sales reports, GSTR helpers, and what PocketGST does not file for you.
Features & tools
6 articles
GSTIN checks, HSN lookup, multi-business, and web tools.
Pricing & billing
6 articles
Plans, Play Store billing, cancellation, and lifetime purchase.
Technical & troubleshooting
7 articles
Export, sharing issues, crashes, and reinstall.
Frequently asked questions
Expand a question below, or use search above to jump to a topic.
Getting started
Install PocketGST, offline basics, languages, and free vs Pro limits.
Open Google Play on your Android phone, search for PocketGST, or use the link on our Download page. Tap Install (~10 MB download). Open the app — no signup is required to start. We recommend Android 11 or newer and at least 50 MB free storage.
No. Core features work without email, phone, or OTP: GST calculator, invoices (within free limits), quotations, curated offline HSN/SAC lookup, reports, and PDF sharing. Pro billing uses your Google Play account only.
No — Free is permanent. You get 15 GST invoices per calendar month, 10 quotations per month, unlimited basic bills, unlimited GST calculations, one business profile, and 7 free invoice templates. Limits reset on the 1st of each month. Upgrade to Pro for unlimited invoices, more templates, and advanced reports.
You can still create unlimited basic bills (cash memos), use the calculator, quotations (within the monthly quote limit), and view existing invoices. The GST invoice counter resets on the 1st of the next month. Upgrade to Pro for unlimited GST invoices.
PocketGST supports 12 Indian languages. In the app: More → Settings → Language → pick from Hindi, Gujarati, Tamil, Telugu, Marathi, Bengali, and more, or English. The UI updates immediately.
Yes. Calculator, invoicing, PDF generation, curated offline HSN/SAC lookup, GSTIN format checks, and reports run locally. Internet is only needed to share PDFs through other apps and Play Store updates.
Android only today (Google Play). iOS is not available yet. Email support@qalbit.com with subject “iOS Launch Notification” if you want a heads-up when it ships.
PocketGST is mobile-first for Android. Some users run it on PC via an Android emulator; for native desktop billing, tools like Tally or Zoho Books may fit better.
Invoices & quotations
GST invoices, basic bills, templates, sharing, and edits.
Invoices tab → + New Invoice → choose or add a customer → add line items (name, qty, rate, HSN/SAC) → GST calculates from the code → Save → Share as PDF via WhatsApp or email. Most counter bills take under a minute once items are saved.
A GST invoice (tax invoice) includes GSTIN, HSN/SAC, and CGST/SGST or IGST breakdown — required for B2B and ITC. A basic bill is a simpler cash memo for everyday B2C sales and does not count toward the 15 GST invoices/month limit.
More → Businesses → select your business → Profile → Logo → upload PNG/JPG (square works best, under 2 MB). The logo appears on new invoices for that business. Pro removes the “Made with PocketGST” footer watermark.
Yes. Quotes tab → + New Quote → add items like an invoice → set validity → save and share PDF. Free: 10 quotes/month; Pro: unlimited. Use “Convert to invoice” when the customer accepts (counts toward your GST invoice limit).
20 templates total: 7 free (including PocketGST branded and industry starters) and 13 Pro layouts (minimal, modern, restaurant, IT, medical, wholesaler, and more). Pick a template per business in settings.
Drafts are fully editable. Finalized/sent invoices allow status updates (e.g. paid) but not amount changes — to correct totals, cancel the original and issue a new invoice or a credit/debit note where applicable.
Open the invoice → Share → choose WhatsApp (or any app). PocketGST generates a PDF with your branding, line items, and tax breakup. Free invoices include a small PocketGST footer; Pro can remove it.
Use More → HSN/SAC Lookup in the app, or our free web tool. PocketGST bundles curated commonly used codes offline — not every published government code. For uncommon products, confirm on the GST portal or with your CA.
Yes. For intra-state supplies the app splits GST into equal CGST and SGST. For inter-state supplies use IGST on the invoice. Pick the supply type when creating the bill.
Reports & GST compliance
Sales reports, GSTR helpers, and what PocketGST does not file for you.
Free: Sales Summary, Invoice-wise Sales, GST Summary. Pro adds Customer-wise Sales, Customer Due/Ageing, GSTR-1 Helper, GSTR-3B Helper, and HSN/SAC Summary. Filter by today, week, month, quarter, financial year, or a custom range.
Pro feature: More → Reports → GSTR-1 Helper → pick the filing period. PocketGST groups invoices into B2B, B2C, and HSN-style summaries to reduce manual Excel work. Export CSV/PDF and upload to the official GST portal — the app does not file returns for you.
No. PocketGST prepares filing-ready summaries only. You still log in to the GST portal to submit. Typical flow: run the helper in PocketGST → export → upload or copy into the portal.
Pro report that aggregates outward tax and helps estimate liability for the period. Use it as a checklist before entering values on the portal — always reconcile with your books and CA advice.
Groups sales by HSN/SAC with taxable value and tax — useful for GSTR-1 Table 12 style reconciliation. Requires HSN on invoice line items.
Pro supports CSV/PDF export on advanced reports. Share the file by email or WhatsApp from your phone.
Yes. Reports are generated from invoices stored on your device. No cloud account is required.
Features & tools
GSTIN checks, HSN lookup, multi-business, and web tools.
Enter a 15-character GSTIN in the app or on our free web validator. PocketGST checks format, the Z in position 14, and the checksum digit — all offline. It does not tell you if a registration is active; use the GST portal for that.
The app includes curated lists of frequently used HSN and SAC codes with GST rates. Search by product name or code, filter by rate, and insert into invoice lines. Free has a smaller curated set; Pro unlocks a larger curated set — not an exhaustive government catalog.
Free: one business profile. Pro: unlimited businesses with separate GSTIN, logo, customers, items, invoice series, and reports. Switch businesses from the app header/menu.
Enter a tax-inclusive total to find taxable value and CGST/SGST or IGST split. Same math as Remove GST in the app. Try it under Tools → Reverse GST Calculator.
All tiers store data on your device. Export invoice PDFs from each bill, and use Pro CSV exports from reports before changing phones or resetting your device. Uninstalling the app without exports deletes local data.
Pro supports multiple GSTINs across your businesses (up to the limit in your app version — typically up to 3 GSTINs for filing-related features). Check in-app settings for your build.
Pricing & billing
Plans, Play Store billing, cancellation, and lifetime purchase.
Free forever (limits apply). Pro Monthly ₹99, Pro Yearly ₹999, or Lifetime ₹2,999 one-time — all billed through Google Play in INR. Lifetime is a single purchase with no renewal.
In the app: More → Upgrade to Pro → choose Monthly, Yearly, or Lifetime → complete payment in Google Play. Pro activates immediately after a successful purchase.
Google Play Store → profile → Payments & subscriptions → Subscriptions → PocketGST → Cancel. You keep Pro until the current period ends, then revert to Free with your data intact.
Refunds follow Google Play policy (often within 48 hours for accidental purchases). After that window, contact Google Play support or email us and we will help where possible within their rules.
Yes — pay ₹2,999 once for Pro features without annual renewal, for as long as PocketGST is offered. See Terms of Service for full details.
No. Invoices and customers stay on your device. You only lose access to Pro-only features (unlimited invoices, extra templates, advanced exports, etc.) until you upgrade again.
Technical & troubleshooting
Export, sharing issues, crashes, and reinstall.
Export individual invoice PDFs from each bill. Pro users can also export CSV from reports. Before uninstalling or changing phones, save the PDFs and CSVs you need — local data is removed when the app is deleted.
Check PocketGST has storage permission, WhatsApp is installed, and you have free space. Try Share → Email instead. Invoices, customers, and bills are saved on your phone — not in the cloud. Don't use Clear storage, Clear data, or uninstall until you've exported the PDFs and reports you need. If support asks you to try a cache clear: If support asks you to clear cache only: Settings → Apps → PocketGST → Storage → Clear cache. Do not choose Clear storage or Clear data. Export invoice PDFs (and Pro CSV from reports) first if you are unsure.
Try these steps in order: (1) Update PocketGST from Play Store. (2) Restart your phone and open the app again. (3) Ensure 100+ MB free storage on the device. (4) Before any cleanup in Android settings, export important invoice PDFs and Pro report CSVs to email, your files app, or WhatsApp so you have copies outside the app. (5) Only if support confirms — If support asks you to clear cache only: Settings → Apps → PocketGST → Storage → Clear cache. Do not choose Clear storage or Clear data. Export invoice PDFs (and Pro CSV from reports) first if you are unsure. If it still fails, contact support with your Android version, app version, and a screenshot — do not clear storage or data on your own.
Invoices, customers, and bills are saved on your phone — not in the cloud. Don't use Clear storage, Clear data, or uninstall until you've exported the PDFs and reports you need. Before any cleanup in Android settings, export important invoice PDFs and Pro report CSVs to email, your files app, or WhatsApp so you have copies outside the app. If support asks you to clear cache only: Settings → Apps → PocketGST → Storage → Clear cache. Do not choose Clear storage or Clear data. Export invoice PDFs (and Pro CSV from reports) first if you are unsure. Uninstalling PocketGST or tapping Clear data / Clear storage removes invoices and customers from that phone with no cloud restore.
PocketGST does not sync data across devices automatically. Export PDFs and Pro CSV exports from your old phone before resetting it, then set up PocketGST fresh on the new device. Local data cannot be recovered remotely.
Try a different template, reduce logo size, or share via email to open on desktop. Report persistent layout issues to support with the template name and Android version.
Confirm Add vs Remove GST mode, correct slab, and intra-state (CGST+SGST) vs inter-state (IGST). Round-off follows standard two-decimal rupee math. Try the web calculator on the homepage to cross-check.
Still need help?
Can't find your answer? Contact our team or download the app to try PocketGST free.