Help center
How can we help you today
Browse quick answers about calculations, invoices, billing, and privacy. Can't find what you need? Contact our support team directly.
Most questions answered within 24 hours on business days.
- Email support
- Help in English
- Response in 24h
Answers
Common questions, quick answers
Organized by topic. Tap a category to expand and find what you're looking for.
Category
Calculator and slabs
Everything about GST calculations, slabs, and CGST/SGST split.
PocketGST supports all standard slabs: 0%, 5%, 12%, 18%, and 28%. You can also enter custom rates for special cases using the Custom option.
When you pick intra-state supply, the app automatically splits GST into equal CGST and SGST halves. Switch to inter-state for a single IGST value on the full amount.
Yes. Use the Remove GST mode to enter a GST-inclusive amount. The app returns the taxable value and breaks down the GST component by slab.
Category
Invoices and sharing
Create, customize, and share GST invoices via PDF or WhatsApp.
Free users get 15 invoices per month. The counter resets on the first of every month. Upgrade to Pro for unlimited invoices across all months.
Yes. Every invoice has a share button that opens your phone's share sheet. From there, send the PDF via WhatsApp, email, or any app installed on your device.
Free plan invoices include a small PocketGST watermark. Upgrade to Pro to remove the watermark and unlock 15+ premium templates for professional output.
Category
Plans and billing
Understand Free vs Pro, subscriptions, and Google Play billing.
Pro is ₹99 per month or ₹999 per year, both in INR. Billing is handled by Google Play. Subscriptions renew automatically until you cancel.
Open the Google Play Store app, tap your profile, go to Payments and subscriptions, then Subscriptions. Select PocketGST and choose Cancel subscription.
Refunds follow Google Play's standard policy. For specific requests, contact us at support and we'll help where possible within Play Store guidelines.
Category
Privacy and offline
How your data stays on your device and when internet is needed.
Yes. Calculations, invoices, and history all work without internet. Only optional Google Drive backup (coming soon on Pro) requires connectivity during sync.
All your data stays on your device by default. We don't store invoices or calculations on our servers. Optional backup (Pro) uses your own Google Drive account.
No signup is required for the Free plan. Pro subscribers sign in through Google Play for billing only. We don't collect personal data beyond what Play Store requires.